Frequently Asked Questions
Find answers to common questions about our AI chatbot solution for Shopify stores.
According to recent data, the average cart abandonment rate for Shopify stores in 2024 is 70.19%. This means that a significant portion of potential sales are being lost during the checkout process.
The top reasons for cart abandonment include: extra costs being too high (48%), requirement to create an account (26%), concerns about payment security (25%), slow delivery times (23%), and complex checkout processes (22%).
Our AI chatbot helps improve conversion rates by providing instant customer support, addressing concerns in real-time, simplifying the checkout process, and offering personalized assistance. This helps overcome common barriers that lead to cart abandonment.
The industry average conversion rate for Shopify stores is 1.4%. Our AI chatbot solution helps stores exceed this benchmark by improving user engagement and reducing cart abandonment.
Shopify has shown remarkable growth, with annual revenue increasing from $2.93 billion in 2020 to $8.88 billion in 2024. This demonstrates the platform's growing importance in the e-commerce landscape.
We implement enterprise-grade security measures to ensure all personal information remains protected. Our system is designed with privacy and security as top priorities, giving both merchants and customers peace of mind.
Our solution offers quick setup and easy integration with any Shopify store. The process is streamlined to get you up and running as quickly as possible while ensuring all features work seamlessly with your existing store setup.
Yes, our AI chatbot can handle multiple customer conversations simultaneously, providing consistent, high-quality support 24/7 without any degradation in performance or response time.